Free guest message templates for short-term rental hosts

Copy, fill in the brackets, send. Each message comes in two versions, and none of them ask guests to book or pay off the platform or do cleaning chores at checkout.

Booking confirmation message template for Airbnb hostsFree booking confirmation message template for Airbnb and Vrbo hosts. Two ready-to-paste versions that thank guests and say what happens next.
Booking inquiry reply template for Airbnb hostsFree booking inquiry reply templates for Airbnb hosts. Answer guest questions fast, with one reply for open dates and one for dates you can't take.
Pre-arrival message template for Airbnb hostsFree pre-arrival message template for Airbnb hosts. Two copy-ready versions with directions, parking and when guests will get the door code.
Check-in day message template for Airbnb hostsFree check-in day message template for Airbnb hosts. Send the door code, entry steps, wifi and who to call, in a short or detailed version.
After-arrival message template for Airbnb hostsFree after-arrival message template for Airbnb hosts. A short check-in a few hours after guests arrive to make sure everything is working.
First morning message template for Airbnb hostsFree first morning message template for Airbnb hosts. Say good morning, share a breakfast spot and ask whether the first night went well.
Mid-stay check-in message template for Airbnb hostsFree mid-stay check-in message template for Airbnb hosts. A short note for longer stays offering fresh supplies, help and local ideas.
Checkout reminder message template for Airbnb hostsFree checkout reminder message template for Airbnb hosts. Only fair, allowed asks: dishes in the sink, towels gathered, lights off, door locked.
After-checkout message template for Airbnb hostsFree after-checkout message template for Airbnb hosts. Thank guests once they've left, invite private feedback and mention anything left behind.
Review request message template for Airbnb hostsFree review request message template for Airbnb hosts. Politely ask guests for an honest review after checkout, with no pressure or incentives.
Bad review response template for Airbnb hostsFree bad review response templates for Airbnb hosts. Calm, factual public replies to negative reviews that never argue or share guest details.
Good review response template for Airbnb hostsFree good review response templates for Airbnb hosts. Short, warm public replies to positive reviews that sound personal, not copied and pasted.
Early check-in reply template for Airbnb hostsFree early check-in reply templates for Airbnb hosts. Ready-to-paste yes and no answers, with options like a luggage drop and a firm ready time.
Late checkout reply template for Airbnb hostsFree late checkout reply templates for Airbnb hosts. Copy a yes or a no answer for a guest asking to stay later, with a firm time and fair options.
Discount request reply template for Airbnb hostsFree discount request reply templates for Airbnb hosts. Polite yes and no answers that keep the booking and the payment on the platform.
Extra guest request reply template for Airbnb hostsFree extra guest request reply templates for Airbnb hosts. Polite yes and no answers when guests want to add people or have visitors over.
Pet request reply template for Airbnb hostsFree pet request reply templates for Airbnb hosts. Polite yes and no answers when guests ask to bring a dog or cat, plus a note on service animals.
Lost and found message template for Airbnb hostsFree lost and found message templates for Airbnb hosts. Tell guests you found their item, or reply when it hasn't turned up yet, with fair return options.
Noise complaint message template for Airbnb hostsFree noise complaint message templates for Airbnb hosts. A polite first message and a firmer follow-up for when neighbours report noise.
House rule reminder message template for Airbnb hostsFree house rule reminder templates for Airbnb hosts. Friendly and firmer messages for smoking, parking, visitors and other rules guests miss.
Damage report message template for Airbnb hostsFree damage report message templates for Airbnb hosts. Calm, factual messages for accidents guests report and for damage found after checkout.
Wifi not working message template for Airbnb hostsFree wifi not working message templates for Airbnb hosts. Quick troubleshooting steps guests can try, plus an update while you get it fixed.
Heat not working message template for Airbnb hostsFree heat not working message templates for Airbnb hosts. Safe first checks for guests, plus a repair update with ways to stay warm meanwhile.
Power outage message template for Airbnb hostsFree power outage message templates for Airbnb hosts. Safe steps for guests when the power goes out, and an update while it's being fixed.
Storm warning message template for Airbnb hostsFree storm warning message templates for Airbnb hosts. Give guests a heads-up before severe weather, with safety steps and where to get updates.
Guest cancellation message template for Airbnb hostsFree guest cancellation reply templates for Airbnb hosts. Kind replies when a guest cancels, or asks for more back than your cancellation policy gives.
Host cancellation message template for Airbnb hostsFree host cancellation message templates for Airbnb hosts. Honest, apologetic messages for when you have to cancel a guest's booking.
Maintenance visit message template for Airbnb hostsFree maintenance visit message templates for Airbnb hosts. Give guests notice of a planned visit or an urgent repair, and agree the time with them.
Guest lockout message template for Airbnb hostsFree guest lockout message templates for Airbnb hosts. Calm steps to help a locked-out guest get back in, plus a backup plan if the first fix fails.
Local recommendations message template for Airbnb hostsFree local recommendations message templates for Airbnb hosts. Share your favourite places to eat, shop and explore, in a short or full version.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

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Free guest message templates for short-term rental hosts

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