Free template · updated November 3, 2026

Check-in day message template for Airbnb hosts

This is the message guests will reread standing at your door, maybe in the dark, maybe with tired kids. Put the steps in the order they'll do them, and keep each one short enough to read at a glance.

Arrival day is the right time to send the door code. Send it in the platform messages, not by text or email, so it's easy to find and there's a record of when it went out.

The template

Replace anything in [brackets] with your own details.

Short version

Hi [Guest first name], it's arrival day!

Address: [Address]
Check-in from [Check-in time]
Door code: [Door code] (enter it, then press [Button])
Wifi: [Network name] / [Wifi password]

Any trouble getting in, call or text me at [Host phone]. Enjoy your stay!

[Host first name]

Detailed version

Hi [Guest first name],

Today's the day! Here's how to get in:

Park [Parking details].
Head to [Which door, e.g. the side door under the porch light].
On the keypad, enter [Door code], then press [Button]. The lock takes a second to turn.
Once inside, the lights are [Light switch location] and the thermostat is [Thermostat location].

Wifi: [Network name] / [Wifi password]

House guide: [Link to your house guide]

If you can't get in, please call me at [Host phone] rather than trying another door. Backup contact: [Backup name and phone]. In an emergency, call [Local emergency number] first.

Let me know when you're settled in. Welcome!

[Host first name]

Tips

Schedule it for the morning of arrival so guests have it before the last leg of the trip.
Write the steps in the order guests will do them, from parking to the light switch.
Change the code for each guest and send it only on or just before arrival day.
Give one phone number to call, and say when someone will actually answer.
Ask guests to let you know they're in, so you're not left guessing.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

What time should I send check-in instructions?

The morning of arrival works well for most guests. If they're travelling far or arriving very early, send it the evening before.

Should I send the door code by text instead?

Keep it in the booking platform's messages. It's where guests look first, and it gives you a record if there's ever a dispute.

What if the guest arrives before check-in time?

Let them know kindly whether the place is ready. If it isn't, suggest somewhere nearby to wait, like a café, and message them as soon as it's ready.

More free templates

All guest message templates · Every free template

Free to use

Copy it, change it, print it, use it with any platform. Sharing it with a host group, on a blog or in a forum? A link back to this page helps other hosts find the latest version:

https://keegix.com/guest-messages/check-in-day/