Free template · updated November 3, 2026

Review request message template for Airbnb hosts

Many happy guests simply forget to leave a review. A friendly reminder a day after checkout, while the stay is still fresh, makes a real difference, as long as it asks for an honest review and nothing more.

Don't offer anything in return for a good review or hint at the rating you want; Airbnb's review policy doesn't allow incentives or pressure. Writing your review of the guest first is a gentle nudge, since the platform lets them know you've left one.

The template

Replace anything in [brackets] with your own details.

Short version

Hi [Guest first name],

Thanks again for staying at [Property name]. If you have a minute, I'd really appreciate an honest review. It helps future guests know what to expect, and it helps a small host like me.

I've left a review for you too. Safe travels!

[Host first name]

Detailed version

Hi [Guest first name],

I hope you got home safely. It was a pleasure having you at [Property name].

If you have a couple of minutes, would you leave a review of your stay? Honest feedback helps other travellers decide, and it tells me what's working and what to improve.

You'll find it in [Where to find it, e.g. the Trips tab in the app].

If anything wasn't right during your stay, I'd be grateful if you told me here as well, so I can fix it for the next guests.

I've already left a review for you. Thanks for being such great guests!

[Host first name]

Tips

Send it the day after checkout, when the stay is still fresh.
Ask for an honest review; never ask for five stars or offer anything in return.
Write your review of the guest first, so they get a reminder from the platform.
Ask once, with at most one gentle follow-up, and then let it go.
Never connect reviews to refunds, deposits or favours in any way.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

How long do Airbnb guests have to leave a review?

Airbnb gives guests and hosts 14 days after checkout to write a review. A reminder in the first few days gives the best chance.

Can I offer a discount for a good review?

No. Airbnb doesn't allow offering incentives for reviews or pressuring guests about ratings. Ask for an honest review only.

Should I mention the review in my checkout reminder?

It's better to wait until after they've left. Asking before checkout can feel like pressure while they're still staying with you.

More free templates

All guest message templates · Every free template

Free to use

Copy it, change it, print it, use it with any platform. Sharing it with a host group, on a blog or in a forum? A link back to this page helps other hosts find the latest version:

https://keegix.com/guest-messages/review-request/