Free template · updated November 3, 2026
Ski chalet welcome book template
Ski chalet guests arrive with gear, snow on their boots and questions about the road up. Your guide should cover winter driving, where to store skis and dry boots, how the fireplace works, and how to get to the lifts.
This template lays out each section with sample text for a mountain chalet, including roof snow, plowing and parking, and local picks like the best après spot and where to rent gear.
The template
Replace anything in [brackets] with your own details.
Welcome
Welcome to [Chalet name]! We hope you get fresh snow and warm evenings by the fire.
Check-in
- Check-in is from [Check-in time].
- The keypad code is [Door code]. Please come in through the boot room door at [Boot room location].
Wifi
- Network: [Network name]
- Password: [Wifi password]
Parking
- Park in [Parking spot]. Winter tires or chains are [Tire note, e.g. needed for the last hill].
- The driveway is plowed [Plow schedule]. Please leave [Plow note] clear for the plow.
How things work
- Boot room: skis and poles go on the rack. The boot dryer is [Boot dryer location]; gloves go on the top pegs.
- Heat: [Heat note, e.g. in-floor heat with a thermostat on each level]. Please keep it at least [Minimum setting] so the pipes don't freeze.
- Fireplace: [Fireplace instructions, e.g. gas fireplace, switch on the wall]. Never leave it on when you go out.
- Roof snow: snow can slide off the roof without warning. Please walk on the path, not under the eaves.
- Getting to the lifts: [Lift directions, e.g. the free shuttle stops at the corner every 20 minutes].
House rules
- Up to [Max guests] overnight guests. No parties or events.
- Quiet hours [Quiet hours].
- Pets: [Pet policy]. No smoking or vaping indoors.
Trash and recycling
Bins are in [Bin location] and collected [Trash day]. Please keep lids shut; [Wildlife note, e.g. animals are active even in winter].
Local picks
- Gear rental: [Shop name].
- Après: [Bar or restaurant name].
- No-ski day: [Activity, e.g. snowshoe trail or hot springs].
Emergency info
- Emergency: [Local emergency number]. Address: [Address].
- On the hill, contact ski patrol: [Ski patrol info].
- Road conditions: [Road report source].
- Smoke and CO alarms: [Locations]. Host: [Host name], [Host phone].
Checkout
- Checkout is by [Checkout time].
- Please put used dishes in the sink, turn the heat down to [Away setting] (not off), and make sure the fireplace is off.
- Lock up and leave the key at [Key spot]. Drive safely!
Copied. Paste it into your welcome book or message.
Tips
- Tell guests what tires or chains they'll need before they set off, not after they're stuck at the bottom of the hill.
- Give a minimum heat setting so pipes don't freeze, and ask guests to turn heat down, not off, at checkout.
- Warn about snow sliding off the roof and show the safe path to the door.
- Link to an official road conditions source rather than describing the roads yourself.
- Make sure there are working CO alarms near the fireplace and any fuel-burning heat.
Put it on one guest page instead of a binder
Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.
Questions
What should a ski chalet welcome book include?
Winter driving and parking, plowing, the boot room and ski storage, heat and fireplace, roof snow, how to get to the lifts, local picks, emergency info and checkout.
What heat setting should guests leave at checkout?
Ask them to turn it down to a set minimum, not off, so pipes don't freeze before the next guests or your cleaner arrive.
Should a chalet guide include ski patrol info?
Yes, briefly. Tell guests how to reach ski patrol on the hill and keep the local emergency number for everything else.
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https://keegix.com/welcome-book/ski-chalet/