Water softener instructions for guests (template)

About the water

• This home has a water softener at [Location]. It removes minerals that cause hard water and scale.

What's normal

• Softened water feels a bit slippery, and soap and shampoo lather more. You'll need less of both.
• The softener cleans itself at [Regeneration time, e.g. 2 a.m.] every few days. You may hear water running or a soft hum. That's normal.
• During that time, hot water may be briefly unavailable or the water may taste slightly salty if you use it.

Drinking water

• [Choose one: The kitchen tap is not softened and is best for drinking and cooking. / All taps are softened; the filtered tap at [Location] is best for drinking. / Bottled water is at [Location]].
• If anyone is on a low-salt diet, please use [Unsoftened tap or bottled water] for drinking.

You don't need to do anything

• We look after the salt and settings between stays. Please leave the controls and the salt tank as they are.
• Please keep the area around the unit clear.

If something goes wrong

• The water suddenly feels hard again, there's a salty taste outside of the night-time cycle, or the unit beeps or shows a code: please text [Host name] at [Host phone].
• Water leaking around the unit: if you can, turn the bypass valve [Bypass valve location] to bypass, and let us know right away.