Free template · updated November 3, 2026

Emergency info for guests in the UK (rental template)

Visitors to the UK often don't know 999, and few know that 105 reports a power cut or that one free number covers gas emergencies across Great Britain. Northern Ireland has its own gas emergency line, so check it if your place is there.

We checked these numbers in November 2026, but services change, so please confirm them locally before you print or share the page.

The template

Replace anything in [brackets] with your own details.

If anyone is hurt or in danger, please call 999 (or 112) first, then let us know.

Emergency numbers

999 or 112: police, fire, ambulance and coastguard
111: NHS non-emergency medical help (England, Scotland and Wales)
101: police non-emergency
105: power cuts (Great Britain)
0800 111 999: gas emergency (Great Britain)

This property

Address to read out: [Address to read out]
Postcode: [Postcode]
What3words or GPS (rural places): [Location reference]
Nearest hospital with an emergency department: [Nearest hospital]
After-hours clinic: [After-hours clinic]
Pharmacy: [Pharmacy]
Host: [Host name], [Host phone]

If something happens

Fire: get everyone out, close doors behind you and call 999 from outside. Please don't go back in for belongings.
Gas smell: don't switch lights or appliances on or off and don't light a flame. Open doors and windows if it's safe, turn off the gas at the meter at [Gas meter location] if you can, leave, then call 0800 111 999 from outside.
Carbon monoxide alarm: get everyone into fresh air straight away and call 999. Don't go back in until you're told it's safe.
Water leak: turn off the water at [Water shut-off location]. If water is near sockets or appliances, stay clear of them and call us.
Power out: check whether neighbours are dark too, then check the breaker panel at [Breaker panel location]. Torch: [Torch location]. Please avoid candles. You can call 105 to report it.
Lost keys or locked out: call [Host phone], or [Backup contact name and phone]. Please don't climb in through a window.

At the coast

If someone is in trouble in the water or on the cliffs, call 999 and ask for the Coastguard.
On lifeguarded beaches, swim between the red and yellow flags. A red flag means don't go in, and black and white chequered flags mark the area for surfboards.

Tips

Put the postcode on the page; it's the first thing a 999 call handler asks for.
For remote cottages, add GPS or a what3words reference and how to find the drive from the road.
In Northern Ireland, swap in the local gas emergency number, since the Great Britain gas line doesn't cover it.
Name the nearest A&E department, not just a minor injuries unit, and give both if you have them.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

Is 112 the same as 999 in the UK?

Yes. Both reach the same emergency call centres in the UK, so guests used to 112 can dial it.

What number do I call for a power cut in the UK?

In Great Britain, call 105. It's free and connects you to the local electricity network operator.

Who do I call if I smell gas in a UK rental?

In Great Britain, call the National Gas Emergency number, 0800 111 999, from outside the building. Northern Ireland has its own number.

More free templates

All emergency info by country · Every free template

Free to use

Copy it, change it, print it, use it with any platform. Sharing it with a host group, on a blog or in a forum? A link back to this page helps other hosts find the latest version:

https://keegix.com/emergency-info/united-kingdom/