Emergency info for guests in Switzerland (rental template)

If anyone is hurt or in danger, please call 144 (ambulance) or 112 first, then let us know.

Emergency numbers

• 112: any emergency
• 117: police
• 118: fire
• 144: ambulance
• 1414: Rega air rescue
• 145: poisoning emergencies
• 140: roadside breakdown help
• Doctor on call: [Local medical on-call number]

This property

• Address to read out: [Address to read out]
• GPS (chalets): [GPS coordinates]
• Nearest hospital with an emergency department: [Nearest hospital]
• After-hours clinic: [After-hours clinic]
• Pharmacy: [Pharmacy]
• Host: [Host name], [Host phone]

If something happens

• Fire: get everyone out, close doors behind you and call 118 or 112 from outside. Please don't go back in for belongings.
• Gas smell: don't switch lights or appliances on or off and don't light a flame. Open doors and windows if it's safe, turn off the gas at [Gas shut-off location] if you can, leave, then call 118 from outside.
• Carbon monoxide alarm: get everyone into fresh air straight away and call 118 or 112. Don't go back in until you're told it's safe.
• Water leak: turn off the water at [Water shut-off location]. If water is near sockets or appliances, stay clear of them and call us.
• Power out: check whether neighbours are dark too, then check the breaker panel at [Breaker panel location]. Flashlight: [Flashlight location]. Please avoid candles.
• Lost keys or locked out: call [Host phone], or [Backup contact name and phone]. Please don't climb in through a window.

Mountains

• Weather in the mountains can change fast. Please check the forecast and avalanche bulletin before hiking or skiing off-piste.
• Sirens are tested once a year on the first Wednesday of February. You don't need to do anything then.