Free template · updated November 3, 2026

Emergency info for guests in Italy (rental template)

Italy is moving to 112 as its single emergency number, but the older numbers still work: 113 for police, 115 for firefighters and 118 for medical help. If in doubt, guests should use 112. This template lists them all so guests aren't left guessing.

We checked these numbers in November 2026, but services change, so please confirm them locally before you print or share the page.

The template

Replace anything in [brackets] with your own details.

In caso di emergenza chiamate il 112. If anyone is hurt or in danger, please call 112 first, then let us know.

Emergency numbers

112: single emergency number
113: Polizia di Stato
115: Vigili del Fuoco (firefighters)
118: medical emergencies, including mountain rescue
1530: emergencies at sea (Guardia Costiera)
1515: forest emergencies
Out-of-hours doctor (guardia medica): [Local number, or 116117 where active]
Poison centre: [Centro antiveleni number]

This property

Address to read out: [Address to read out]
Nearest hospital with an emergency department: [Nearest hospital]
After-hours clinic: [After-hours clinic]
Pharmacy: [Pharmacy]
Host: [Host name], [Host phone]

If something happens

Fire: get everyone out, close doors behind you and call 112 or 115 from outside. Please don't go back in for belongings.
Gas smell: don't switch lights or appliances on or off and don't light a flame. Open doors and windows if it's safe, turn off the gas at [Gas shut-off location] if you can, leave, then call [Gas company emergency line] or 115 from outside.
Carbon monoxide alarm: get everyone into fresh air straight away and call 112 or 115. Don't go back in until you're told it's safe.
Water leak: turn off the water at [Water shut-off location]. If water is near sockets or appliances, stay clear of them and call us.
Power out: check whether neighbours are dark too, then check the breaker panel at [Breaker panel location]. Flashlight: [Flashlight location]. Please avoid candles.
Lost keys or locked out: call [Host phone], or [Backup contact name and phone]. Please don't climb in through a window.

Summer

Wildfires are a risk in summer, especially in the south and on the islands. Please don't barbecue outdoors unless we've said it's safe.
At the beach, a red flag means no swimming.

Tips

Write the address with the comune, frazione and the intercom name guests should press.
Tell guests about the guardia medica for weekend and night problems that aren't emergencies.
Name the nearest hospital with a pronto soccorso, and say if it's in the next town.
Add an Italian line at the top so a guest can read it out on the phone.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

What is the emergency number in Italy?

112 is the single emergency number. 113 (police), 115 (fire) and 118 (medical) also still work.

Who do I call for an emergency at sea in Italy?

Call 1530 for the Coast Guard, or 112.

What is the guardia medica?

It's the out-of-hours doctor service for nights, weekends and holidays, for problems that aren't emergencies. The number varies by area, and some regions now use 116117.

More free templates

All emergency info by country · Every free template

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https://keegix.com/emergency-info/italy/