Free template · updated November 3, 2026

Emergency info for guests in Germany (rental template)

In Germany, 112 brings firefighters and ambulances, but the police are on 110, which trips up some visitors. The 116 117 line reaches the on-call doctor service at night and on weekends. Poison centres are regional, so add the one for your state.

We checked these numbers in November 2026, but services change, so please confirm them locally before you print or share the page.

The template

Replace anything in [brackets] with your own details.

Im Notfall bitte 112 anrufen. If anyone is hurt or in danger, please call 112 (or 110 for police) first, then let us know.

Emergency numbers

112: fire and ambulance
110: police
116 117: on-call doctor (ärztlicher Bereitschaftsdienst) for urgent problems that aren't life-threatening
Poison centre: [Regional Giftnotruf number]
Gas emergency: [Local gas utility emergency line]
Pharmacy on duty: [How to find the Notdienst-Apotheke]

This property

Address to read out: [Address to read out]
Nearest hospital with an emergency department: [Nearest hospital]
After-hours clinic: [After-hours clinic]
Pharmacy: [Pharmacy]
Host: [Host name], [Host phone]

If something happens

Fire: get everyone out, close doors behind you and call 112 from outside. Please don't go back in for belongings.
Gas smell: don't switch lights or appliances on or off and don't light a flame. Open doors and windows if it's safe, turn off the gas at [Gas shut-off location] if you can, leave, then call [Local gas utility emergency line] or 112 from outside.
Carbon monoxide alarm: get everyone into fresh air straight away and call 112. Don't go back in until you're told it's safe.
Water leak: turn off the water at [Water shut-off location]. If water is near sockets or appliances, stay clear of them and call us.
Power out: check whether neighbours are dark too, then check the breaker panel at [Breaker panel location]. Flashlight: [Flashlight location]. Please avoid candles.
Lost keys or locked out: call [Host phone], or [Backup contact name and phone]. Please don't climb in through a window.

Warnings

Official warnings for storms, floods and other dangers arrive on phones by cell broadcast and in the NINA app.
[Local note, e.g. the river floods in spring: where to move the car]

Tips

Give the street, house number and floor, plus the name on the doorbell; dispatchers and paramedics ask for it.
Write 110 for police clearly, since guests may assume 112 covers everything.
Add your local gas utility's emergency number; it isn't the same in every town.
Explain how guests find the pharmacy on duty after hours, because most pharmacies close at night.

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Questions

Is the police number in Germany 112 or 110?

Police is 110. 112 is for fire and ambulance, though either call centre will help in an emergency.

What is 116 117 in Germany?

It's the on-call doctor service for urgent problems that can't wait but aren't life-threatening, mainly at night and on weekends.

How do guests find a pharmacy open at night in Germany?

Pharmacies take turns staying open after hours. Each pharmacy posts the current Notdienst-Apotheke on its door, and you can add your area's online finder.

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https://keegix.com/emergency-info/germany/