Free template · updated November 3, 2026

Condo building check-in instructions template

Condo buildings add a layer of rules on top of a normal check-in: a concierge or security desk, fobs that only open certain doors, visitor parking with time limits, and amenities that may be for residents only.

This template walks guests through the parking garage or front door, the concierge, the elevator and the unit, and tells them up front what they can and can't use. Check your building's rules before you fill it in, so the instructions match what the front desk will say.

The template

Replace anything in [brackets] with your own details.

Before you arrive

Check-in is from [Check-in time].
Your access details will arrive by [Day and time details are sent].
Building rules ask guests to [Registration rule, e.g. sign in at the concierge desk], so please allow a few extra minutes.

1. Find the building

The address is [Address]. The guest entrance is [Entrance, e.g. the main lobby doors facing the park].

[Photo: the lobby entrance]

2. Park

[Parking option, e.g. visitor parking is on P1, spots marked "Visitor"].
Visitor parking is limited to [Time limit]. Please [Parking pass step, e.g. register your plate at the concierge desk / hang the pass on your mirror].
For longer stays, [Long-term parking option].

[Photo: the visitor parking sign]

3. Pick up your fob

[Fob pickup, e.g. the fob is in an envelope with your name at the concierge desk / in the lockbox at [Location], code [Lockbox code]].

The fob opens [Which doors, e.g. the lobby, the elevator and the garage].

4. Concierge or security

If the concierge asks, give the unit number, [Unit number], and our name, [Host name].

5. Elevator to your unit

Hold the fob to the reader in the elevator, then press [Floor].
Turn [Direction]. Unit [Unit number] is [Unit location].

[Photo: your unit door]

6. Get into the unit

[Unit entry, e.g. door code [Unit code] / the key on the fob ring].

7. Building amenities

You're welcome to use: [Amenities guests can use].
Residents only: [Amenities guests can't use].
Garbage and recycling chute: [Location].

8. First things inside

Wifi: [Network name] / [Wifi password]
Thermostat: [Thermostat location]

9. Who to call

[Host name]: [Host phone]. Concierge desk: [Concierge phone].

Tips

Read your condo bylaws and rules first; many buildings limit or ban short-term rentals.
Never ask guests to mislead the concierge; give them the unit number and your name to share.
Be honest about amenities. If the pool or gym is for residents only, say so in the listing too.
Check the visitor parking time limit, since a towed car is the fastest way to a bad review.
Keep a spare fob, as replacements from the property manager can take days.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

Can I run a short-term rental in a condo?

It depends on your condo's bylaws and your local rules. Check both before you list, because many buildings restrict rentals of under a set number of days.

Can my guests use the condo gym and pool?

Only if the building allows it. Some condos limit amenities to residents, so check the rules and tell guests clearly before they arrive.

How do guests get a fob for a condo?

Hosts usually leave it with the concierge in a named envelope or in a lockbox near the building. Make sure guests know which doors it opens.

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https://keegix.com/check-in-instructions/condo-building/