Free template · updated November 3, 2026

Emergency info for guests in Portugal (rental template)

Portugal keeps it simple: 112 for every emergency. Two other numbers are worth adding for guests. SNS 24 gives health advice around the clock, and 117 is the line for reporting a forest fire, which matters in rural areas in summer.

We checked these numbers in November 2026, but services change, so please confirm them locally before you print or share the page.

The template

Replace anything in [brackets] with your own details.

Em caso de emergência, ligue 112. If anyone is hurt or in danger, please call 112 first, then let us know.

Emergency numbers

112: any emergency (police, fire, ambulance, sea rescue)
808 24 24 24: SNS 24, health advice 24 hours
117: report a forest fire
Poison information: [Poison centre (CIAV) number]
Gas emergency: [Gas supplier emergency line]

This property

Address to read out: [Address to read out]
GPS (rural places): [GPS coordinates]
Nearest hospital with an emergency department: [Nearest hospital]
After-hours clinic: [After-hours clinic]
Pharmacy: [Pharmacy]
Host: [Host name], [Host phone]

If something happens

Fire: get everyone out, close doors behind you and call 112 from outside. Please don't go back in for belongings.
Gas smell: don't switch lights or appliances on or off and don't light a flame. Open doors and windows if it's safe, close the gas valve or bottle at [Gas valve location] if you can, leave, then call [Gas supplier emergency line] or 112 from outside.
Carbon monoxide alarm: get everyone into fresh air straight away and call 112. Don't go back in until you're told it's safe.
Water leak: turn off the water at [Water shut-off location]. If water is near sockets or appliances, stay clear of them and call us.
Power out: check whether neighbours are dark too, then check the breaker panel at [Breaker panel location]. Flashlight: [Flashlight location]. Please avoid candles.
Lost keys or locked out: call [Host phone], or [Backup contact name and phone]. Please don't climb in through a window.

Beach and summer

Beach flags: green is fine, yellow means take care and don't swim out, red means no swimming. A chequered flag means no lifeguard is on duty.
In summer, fire risk is high in the countryside. Please check with us before any barbecue, and call 117 or 112 if you see smoke.

Tips

For quintas and rural houses, add GPS coordinates; many addresses are just a place name.
Say whether the place uses bottled gas, and show where the valve is with a photo.
Tell guests SNS 24 is the first call for a fever or a sprain, so they don't wait hours in an emergency room.
Name the nearest hospital with urgência, and the local health centre's hours.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

What is the emergency number in Portugal?

112, for police, fire, ambulance and sea rescue. It's free from any phone.

What is SNS 24?

SNS 24 (808 24 24 24) is Portugal's national health line. Nurses give advice 24 hours a day and can direct you to the right place.

How do I report a forest fire in Portugal?

Call 117 or 112. Give the place, what you can see and which way the smoke is moving.

More free templates

All emergency info by country · Every free template

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https://keegix.com/emergency-info/portugal/