Free template · updated November 3, 2026
Emergency info for guests in Brazil (rental template)
Brazil uses separate numbers: 190 for the military police, 192 for SAMU ambulances and 193 for the fire service, which also handles rescues and drownings. 199 reaches Defesa Civil for floods and landslides. Most homes cook with bottled gas, so the steps cover the cylinder.
We checked these numbers in November 2026, but services change, so please confirm them locally before you print or share the page.
The template
Replace anything in [brackets] with your own details.
Em caso de emergência, ligue 192 (SAMU), 193 (bombeiros) ou 190 (polícia). If anyone is hurt or in danger, please call one of these first, then let us know.
Emergency numbers
- 192: SAMU (ambulance)
- 193: fire service and rescue (bombeiros)
- 190: military police
- 199: Defesa Civil (floods and landslides)
- 191: federal highway police
- 180: women's helpline
- Tourist police: [Tourist police (Deatur) number, where available]
This property
- Address to read out: [Address to read out]
- Condomínio name and gate: [Condomínio name and gate]
- Nearest hospital with an emergency department: [Nearest hospital]
- After-hours clinic: [After-hours clinic]
- Pharmacy: [Pharmacy]
- Host: [Host name], [Host phone]
If something happens
- Fire: get everyone out, close doors behind you and call 193 from outside. Please don't go back in for belongings.
- Gas smell: don't switch lights or appliances on or off and don't light a flame. Open doors and windows if it's safe, close the valve on the gas cylinder (botijão) at [Gas cylinder location] if you can, leave, then call 193 from outside.
- Carbon monoxide alarm: get everyone into fresh air straight away and call 193. Don't go back in until you're told it's safe.
- Water leak: turn off the water at [Water shut-off location]. If water is near sockets or appliances, stay clear of them and call us.
- Power out: check whether neighbours are dark too, then check the breaker panel at [Breaker panel location]. Flashlight: [Flashlight location]. Please avoid candles.
- Lost keys or locked out: call [Host phone], or [Backup contact name and phone]. Please don't climb in through a window.
Beach and heavy rain
- Please swim near the lifeguard posts and follow the flags. Rip currents are common.
- In heavy rain, stay away from hillsides and flooded streets, and follow Defesa Civil alerts.
Copied. Paste it into your welcome book or message.
Tips
- Add the condomínio name, building and apartment number, and the porter's phone number.
- Check if your city has a tourist police (Deatur) office and fill in its number.
- Show where the gas cylinder valve is, since bottled gas is common.
- Name a private hospital with a pronto-socorro and say whether it takes travel insurance.
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Questions
What is the ambulance number in Brazil?
192 for SAMU, the public ambulance service. The fire service on 193 also responds to rescues and drownings.
What is the police number in Brazil?
190 for the military police. On federal highways, call 191.
What is 199 in Brazil?
199 reaches Defesa Civil, which handles floods, landslides and other disasters.
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https://keegix.com/emergency-info/brazil/