Free template · updated November 3, 2026

Emergency info for guests in Australia (rental template)

Australia's emergency number is 000 (Triple Zero), and 112 also works from a mobile. The SES helps with floods and storm damage, and the Poisons Information line covers bites, stings and medicines. Bushfire and beach safety notes make this page different from most countries.

We checked these numbers in November 2026, but services change, so please confirm them locally before you print or share the page.

The template

Replace anything in [brackets] with your own details.

If anyone is hurt or in danger, please call 000 first, then let us know.

Emergency numbers

000: police, fire and ambulance
112: emergency calls from a mobile
131 444: police assistance line (non-urgent)
132 500: SES, help with floods and storm damage
13 11 26: Poisons Information, including bites and stings
1800 022 222: healthdirect, health advice 24/7

This property

Address to read out: [Address to read out]
GPS (rural places): [GPS coordinates]
Nearest hospital with an emergency department: [Nearest hospital]
After-hours clinic: [After-hours clinic]
Pharmacy: [Pharmacy]
Host: [Host name], [Host phone]

If something happens

Fire: get everyone out, close doors behind you and call 000 from outside. Please don't go back in for belongings.
Gas smell: don't switch lights or appliances on or off and don't light a flame. Open doors and windows if it's safe, turn off the gas at the meter or bottle at [Gas shut-off location] if you can, leave, then call [Gas distributor emergency line] or 000 from outside.
Carbon monoxide alarm: get everyone into fresh air straight away and call 000. Don't go back in until you're told it's safe.
Water leak: turn off the water at [Water shut-off location]. If water is near power points or appliances, stay clear of them and call us.
Power out: check whether neighbours are dark too, then check the breaker panel at [Breaker panel location]. Torch: [Torch location]. Please avoid candles.
Lost keys or locked out: call [Host phone], or [Backup contact name and phone]. Please don't climb in through a window.

Bushfire and beach

Check the Fire Danger Rating and warnings on [State fire service app or website]. If we're under a warning, please follow it.
Bushfire plan for this place: [Where to go and which way to leave]
At the beach, please swim between the red and yellow flags, where lifeguards are watching.

Tips

Fill in your state's fire service app name; guests need to know where warnings appear.
Write a short bushfire plan with a leaving route, since guests won't know the roads.
For northern beaches, add a note about marine stingers season and stinger nets.
Add GPS coordinates for farm stays and remote properties, where addresses can be hard to find.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

What is the emergency number in Australia?

000 (Triple Zero) for police, fire and ambulance. 112 also works from a mobile phone.

Who do I call for flood or storm damage in Australia?

Call the SES on 132 500 for help with floods and storm damage. If life is at risk, call 000.

What number do I call for a snake or spider bite in Australia?

For a serious bite, or if the person is unwell, call 000. For advice, call Poisons Information on 13 11 26.

More free templates

All emergency info by country · Every free template

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Copy it, change it, print it, use it with any platform. Sharing it with a host group, on a blog or in a forum? A link back to this page helps other hosts find the latest version:

https://keegix.com/emergency-info/australia/