Free template · updated November 3, 2026

Keypad lock check-in instructions template

A keypad deadbolt means no key to lose and no box to find, but every model works a little differently. Some need a button pressed first, some lock on their own after a few seconds, and some pause after too many wrong tries.

Use this template to tell guests exactly how your keypad behaves: how to wake it up, enter their code, lock it when they leave and what to do if the screen stays dark. Fill in the steps while standing at your own door so nothing gets missed.

The template

Replace anything in [brackets] with your own details.

Your door code

Your personal code is [Door code]. It works from [Check-in time] on [Arrival day] until [Checkout time] on [Departure day].
Please don't share it with anyone outside your group.

1. Find the place

Go to [Address]. The entrance you want is [Which door, e.g. the side door facing the driveway], not the front door.

[Photo: the right door, with the keypad circled]

2. Park

Park [Parking spot]. Please leave [Area to keep clear] free for [Neighbour or other unit].

3. Wake up the keypad

[How to wake it, e.g. touch the screen with your palm / press the logo button]. The numbers will light up.

[Photo: the keypad lit up]

4. Enter your code

Type [Door code], then press [Finish button, e.g. the check mark / the lock button].
You'll hear [Sound, e.g. a short whirr] as the bolt turns. Turn the handle and come in.
After [Number] wrong tries the keypad pauses for [Time]. Wait, then try again slowly.

5. Locking up

The door locks itself [Time, e.g. 30 seconds] after it closes. Please take your phone with you if you step outside.
To lock it straight away from outside, press [Lock button].
From inside, turn the thumb latch.

6. First things inside

Light switch: [Light switch location]
Thermostat: [Thermostat location and setting]
Wifi: [Network name] / [Wifi password]

7. If the keypad doesn't light up

The batteries may be flat. [Backup entry, e.g. there's a key in a lockbox at [Location], code [Lockbox code]]. Please let us know so we can change them.

8. Who to call

Call or text [Host name] at [Host phone]. Backup: [Backup contact and phone].

Tips

Give each booking its own code that starts at check-in and ends at checkout, rather than one code for everyone.
Change the batteries on a schedule instead of waiting for the low-battery warning, and keep spares in the house.
Test the auto-lock timing yourself and write the real number of seconds into the template.
Always have a second way in for dead batteries or a jammed bolt, and make sure it doesn't need the keypad to work.
Tell guests which door has the keypad if your place has more than one entrance.

Put it on one guest page instead of a binder

Keegix turns your welcome book into one link and a QR sign by the door. Upload the binder you already have and AI drafts the page in about a minute, or paste this template in. Free forever for one property.

Upload my binder, free See a sample guest page

Questions

What code should I give guests for a keypad lock?

A unique code for each booking, ideally set to work only during their stay. Some hosts use the last four digits of the guest's phone number, but avoid simple codes like 1234 or a street number.

What happens if the keypad batteries die?

Most keypad locks have a backup, such as a key cylinder or battery contacts on the outside, but check your model. Tell guests your backup plan in the check-in steps so they aren't stuck outside.

Should the door lock automatically?

Auto-lock is handy because guests often forget to lock up, but it can catch someone who steps out without their phone or code. Tell guests it's on and how many seconds they have.

More free templates

All check-in instructions · Every free template

Free to use

Copy it, change it, print it, use it with any platform. Sharing it with a host group, on a blog or in a forum? A link back to this page helps other hosts find the latest version:

https://keegix.com/check-in-instructions/keypad-lock/